Adjudication service IBAS has welcomed the entry of Resolver into the gambling industry, in the hope that it will help operators understand and deal with customer complaints more efficiently.
SBTech’s Product Manager Oded Amir says that ProAct, a new Live Chat tool for its Chameleon360 iGaming platform, will help the supplier to boost conversion and engagement.
CRM is vital in today’s gaming industry, and operators are increasingly turning to VizExplorer for all their software needs.
Sabrina Solda, CMO at BtoBet, discusses the company's development into Augmented Reality (AR) and how it can help operators connnect on a deeper level with their customers...
Dorothy Creaven is the co-founder & CEO of Element Wave, a Mobile Marketing Automation technology built for Betting and Gaming. TotallyGaming.com caught up with her to discuss how operators have been adapting to the mobile platform.
Data and customisation specialist Qubit says that the best gaming operators will be the ones that make the customer feel special, but the expertise to do that effectively is tricky to master.
DiscountIF is an online customer rewards company that has potential applications across a wide range of sectors from leveraging consumer interest in sport.