iovation Inc

iovation Inc

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  • Business Services
iovation webinar on self-excluded players in real-time 5 December 2017
Tuesday 5th December 2017 at 2pm GMT. More than ever before, gambling operators are shouldering greater responsibility for promoting responsible gambling across their online properties. When a player “self excludes” themselves from a gambling site, the operator is now accountable for ensuring the...

05 December 2017 - 15 January 2018

2017-12-05 14:00:00 2018-01-15 17:00:00 Europe/London WEBINAR: Identifying Self-Excluded Players in Real-Time Tuesday 5th December 2017 at 2pm GMT. More than ever before, gambling operators are shouldering greater responsibility for promoting responsible gambling across their online properties. When a player “self excludes” themselves from a gambling site, the operator is now accountable for ensuring the player does not resume gambling activities. Unfortunately, gamblers will often go to excessive lengths to get back into the game, making it difficult for operators to responsibly protect the interests of their players while insulating themselves from costly regulatory complications.  Register here for the webinar Identifying Self-Excluded Players in Real-Time How can gambling operators protect both protect themselves as well as their customers? In this webinar you'll learn: How device intelligence can uniquely recognize devices and registered self-excluded players (even if they're trying to be evasive) The impact that account and device associations from across multiple online properties, businesses and industries can have in identifying self-excluded players  The steps you should take to ensure that your business can comply with both existing and future regulations Speaker Join Eddie Glenn, product marketing manager for iovation who will show you how device intelligence help provide the necessary assurances to all of your varied stakeholders.
Customers today use various and multiple channels to engage with an operator and in a reality where gaming is striving to become omni-channel, it’s important that an operator achieves a single view of the player, independent of where they’re coming from. The ultimate goal is to provide a seamless...

20 January 2016 - 20 January 2017

2016-01-20 09:00:00 2017-01-20 17:00:00 Europe/London Webinar: Omni-Channel Customer Experience & Service Customers today use various and multiple channels to engage with an operator  and in a reality where gaming is striving to become omni-channel, it’s important that an operator achieves a single view of the player, independent of where they’re coming from. The ultimate goal is to provide a seamless customer experience for the player, and that includes omni-channel customer services. It’s important that all interactions, whether through the phone, online or via social networks, are seen as one omni-channel conversation. This second omni-channel webinar, sponsored by iovation inc., took a a closer look at customer interactions and discussed: Best practices for designing a consistent and seamless omni-channel experience while protecting your brand How to empower your customer interactions with a single view of multichannel conversations How to deliver a seamless omni-channel experience and reduce Customer Effort How an Omni-channel approach brings increased risk, and how you can protect your customers without negatively impacting their overall experience Register for the on demand webinar at: https://goto.webcasts.com/starthere.jsp?ei=1085222 Speakers: David Evans, Senior Head of Multi-Channel, Rank Group Simon Collins, Founder, Gaming Realms Duane Burcham, Senior Sales of iGaming, iovation
London
ICE Totally Gaming is the only b2b gaming event that brings together the online and offline gaming sectors. Featuring world-leading innovators drawn from the betting, bingo, casino, lottery, mobile, online, social and street sectors ICE provides a sensational, global perspective on all forms of...

06 - 08 February 2018

2018-02-06 09:00:00 2018-02-08 16:00:00 Europe/London ICE 2018 ICE Totally Gaming is the only b2b gaming event that brings together the online and offline gaming sectors. Featuring world-leading innovators drawn from the betting, bingo, casino, lottery, mobile, online, social and street sectors ICE provides a sensational, global perspective on all forms of gaming.  London