ICE: Operators urged to take steps to stop fraudsters

ICE: Operators urged to take steps to stop fraudsters

Thursday, February 4, 2016 Totally Gaming

Gaming industry executives were warned that their companies are obvious targets for fraudsters, but they can take several steps in an effort to safeguard their operations.

DS Gavin Burton, Amberhill False Identity Team, Organised Crime Command, New Scotland Yard, told attendees at a seminar at ICE Totally Gaming that operators must be aware of the scale of the problem regarding identity theft and fake documents.

He said at the seminar: “If I was a drug dealer, how easy would it be for me to create false identities on a gambling website?

“It’s an easy platform to do so unless you have got some solutions in place, and money launderers will take advantage of you guys. If I’m a fraudster I would attack a faceless business.”

London’s Metropolitan Police is the only police force in the UK – and possibly in Europe – to have an active strategy about tackling identity crime.

The force tries to prevent the manufacture of illegal documents or illegally-obtained identities, disrupt the supply and also hinder the use of such identities, which falls under Burton’s Amberhill team.

However, he acknowledged that the force has to sift through a deluge of investigations in terms of tackling forgery, counterfeiting and so-called Fraudulently Obtained Genuine (FOG) documents, which are “the most difficult to detect”.

He added: “There’s a vast quantity of different identity documents in circulation, and the amount of time allocated towards the sanctioning decision versus the smooth customer experience is an obvious consideration.

“There is also a lack of appetite to share government data, but there should be an opportunity to share information between bodies from the same industry, and online document verification solutions have to be adopted.”

Burton concluded that an “all-in-one solution”, aggregating data on platforms, was the “golden bullet, although I don’t think it’s out there”.

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