Victoria Gate Casino implements bespoke workforce platform

Victoria Gate Casino implements bespoke workforce platform

Monday, July 24, 2017 Posted by James Walker
Victoria Gate is the UK’s latest ‘super casino’

Victoria Gate Casino in Leeds, UK, has announced the implementation of a bespoke workforce platform designed by Shopworks.

The bespoke ‘SAAS’ platform will organise rotas, budgeting and demand management for more than 200 casino employees.

Management at Victoria Gate will also be able to utilise Shopworks’ new mobile portal application, which allows them to track shift schedules and allows message their staff directly.

Discussing the platform rollout, Mike Hennessy, Shopworks director of operations, told TotallyGaming.com: “Shopworks is integrated into Victoria Gate’s payroll software, sending a file of the actual hours worked and the gross pay for every employee.

“There is no need for manual intervention, as Shopworks has provided a fully integrated end-to-end process. Rotas are planned and checked against budget before approval.

“As each week progresses Shopworks keeps track of actual hours worked using a biometric face recognition scanner which staff use at the start and end of each shift.”

Hennessy added: “Using a self-service portal accessible via mobile, each employee can check the hours they are being paid for as any changes are made and raise any queries as they occur.

“The result is a 100% accurate payroll that should never be above budget and which requires very little input from the payroll or operations teams.”

Totally Gaming says: After opening its doors in January this year, Victoria Gate is the UK’s latest ‘super casino’. With more than 200 employees on the books, the implementation of Shopworks’ bespoke platform has now made it easier for management to oversee workforce patterns, allowing them to focus more on the casino’s customers.

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