PartyPoker responds to demand with ‘wait list solution’ for online poker in New Jersey

PartyPoker responds to demand with ‘wait list solution’ for online poker in New Jersey

Tuesday, December 23, 2014 Totally Gaming

Bwin.party-owned online poker brand PartyPoker has opted to boost its internet poker offering in the New Jersey market by reportedly introducing a “wait list solution” to its service in the US state.

Customers in the state currently join game tables from the website’s lobby. However, if all the tables are full, players have to keep checking back to see if a seat has opened for them to join a game.

This process has led to many customers complaining to PartyPoker, with many rival operators already offering some sort of service that enables them to place their name on a waiting list before being notified when a seat at a particular table becomes available.

Players have been calling for PartyPoker to introduce a similar service for some time, having initially launched a petition in May of this year.

PartyPoker has seemingly decided to give in to these demands after a company representative replied to customer posts on the Two Plus Two forum and stated that the product team is working on a “wait list solution” that will be added to its New Jersey service. No launch date for this new service was given by the PartyPoker representative.

Despite facing this criticism, PartyPoker is the clear market leader in New Jersey and remains the most successful online gaming operator in the state since it opted to legalise internet gambling last November.

In partnership with New Jersey land-based operation the Borgata, PartyPoker was able to generate $3.4m (€2.8m) in online gaming revenue win during November. This increase bucked a trend in the state, which saw total online gaming win for November fall by around $800,000 on a month-on-month basis to $9.5m.

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