William Hill denies illegal activity in Philippines

William Hill denies illegal activity in Philippines

Tuesday, November 4, 2014

William Hill has denied that it has engaged in any illegal gambling activities in the Philippines after its service centre operation in Manila became the subject of a probe by the Philippines National Bureau of Investigation.

The facility provides a range of customer support and back office functions, primarily for the bookmaker’s online business. William Hill suspended all activity at the site as soon as it was served with an investigation notice by the Philippine organisation.

In a statement issued to TotallyGaming,com, William Hill denied any participation in illegal gambling activities in the Philippines and stated that its operation in the country is consistent with national law. 

“We are being investigated for a possible Violation of Section 6 of the Republic Act No. 10175 (Cybercrime Prevention Act of 2012) in relation to Presidential Decree 1602, which refers to the taking part in various illegal gambling activities or permitting those activities to be carried out in a place,” the UK bookmaker said.

“The decree refers to various forms of gambling such as cockfighting, Jai Alai, Bingo, Lotteries. It does not mention online gambling at all – it is clearly about gambling ‘dens’.

“We do not undertake gambling transactions in Manila and believe our operation is consistent with the law.” 

William Hill also highlighted that it is a member of the Government-run Philippine Economic Zone Authority scheme, which incentivises businesses to establish and run operations in the Philippines.

Despite the investigation, William Hill said it currently has no plans to permanently close the Manila office and will continue to monitor the situation in the country.

“There are no plans to permanently close our Manila offices at this stage,” the bookmaker said. “We will continue to monitor the situation. It’s premature to draw any conclusions until we know where the investigation is leading and how long it could take.”

William Hill noted that it has implemented business continuity measures in order to cover for operational services provided by the Manila facility and is currently working over the short-term to ensure all services are covered to normal operational standards.

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