666Bet customers still out of pocket

666Bet customers still out of pocket

Tuesday, April 28, 2015 Totally Gaming
666Bet customers are struggling to withdraw their funds

666Bet customers are still unable to access their funds despite the troubled online bookmaker arranging repayments through payment processor Skrill.

 

666Bet had its UK licence suspended in March, with customers unable to access their funds until the company said last week that they could get their money back by opening a Skrill account.

 

However, TotallyGaming.com has learned that many customers are still not able to withdraw their funds, particularly those who attempted to withdraw their funds in the days prior to 666Bet's website closing.

"The latest situation with 666bet is that I still haven't had any monies from them," customer Mike Langdon, who says he should have around £4,250 in his account, told TotallyGaming.com.

"The 666bet.com website is back up and it says you can withdraw using Skrill. However like a lot of other people who requested withdrawals before March 20 - when the website went down - our balances in our betting accounts are showing as £0, so we can't withdraw any funds.

"When we requested our withdrawals before March 20, the funds were taken off our betting balance but we did not received any money. So in essence there is no money in our accounts to withdraw using Skrill. This whole situation is an absolute farce."

The 666Bet Facebook site includes messages from a number of disgruntled customers claiming to have experienced the same problem. They note that 666Bet is not providing 'basic responses' to their questions.

666Bet was unavaiable for comment today, but Skrill noted that it is merely being used as a payment service and cannot solve existing balance issues between 666Bet and its customers.

A spokesperson told TotallyGaming.com: "Skrill is a regulated e-wallet, used to transfer funds from one verified wallet holder to another. As such, Skrill offers pay in and pay out facilities to a large number of gambling merchants around the world.

"As a payment service provider, Skrill is not subject to gambling licensing requirements and therefore cannot comment on the legal or regulatory status of specific operators. Any questions in relation to 666Bet will need to be raised with them."

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